Honestly, wasn’t life a lot simpler when there were fewer devices for us to use in our daily lives. I’m sure some might disagree with me, but after the last couple of weeks, I’d be happy to return to bank accounts that use only paper, mail you a statement each month and have several simple credit cards for a variety of usages. This is due, of course, to my having fraud perpetrated on not one, but two of my credit cards…the ones I use most often of course.
I
know my eyesight is getting bad compared to where it was a year or so ago. I
also know that it will be better next year once they “harvest” the cataracts on
my eyes. Meanwhile, why does every single company with whom I interact in some
fashion have to provide me with statements in teeny-tiny print. And, okay, I’m
the one printing them out and there’s probably a way to change the font, but
why should I have to do that.
All
this complaining is to confess that I looked at my last statements from the credit
cards that were cancelled and reissued to make sure I went online and updated
all the automatic payments so the charges would go to one of the new credit
cards. Well, my eyesight failed me.
First,
I received an email from my health provider that the charge for October hadn’t
gone through. I tried to rectify that by using the link that email provided. It
was a site I didn’t believe I’d ever been to before. There were login boxes,
but nothing I put in those boxes worked. There was also an area where I could
register for a new account, but none of the information I provided there worked
either.
So,
I just finished talking to my health provider’s office. Once the person there
understood what I was talking about, she in turn passed me on to the company
that does the charging for the coverage. This was another ten minutes (or more)
spent waiting for the person there to check on whether or not I did have an
account. Well, damn me, if I didn’t, but I certainly didn’t have any login
information or even a memory of signing up for the account. All this time, I
thought my health provider made those arrangements.
So,
back online with the correct sign-in information and “temporary” pass word, I
was able to get into the account create a new password and provide the new
credit card information. I think back to those dark ages when I’d simply go to
the bank and have someone help me with a minimum dispensation of my time.
But
I wasn’t quite done. Netflix was also on that cancelled credit card. This change
was quite easy, however. I just signed in, was greeted with a choice of retry
the current card or provide a new card. This took me maybe two minutes.
And,
yes, I know, this was all my own fault because I didn’t check out the companies
who actually perpetrated the frauds. But again, back in the dark ages, it
wouldn’t have been possible for those companies to commit the fraud because by
the time I looked at all the “paper” provided, I would have known to put it in
the shredder…oh wait, we didn’t have shredders then because we simply threw all
that stuff into the garbage.
So,
yes, life is so much simpler and better now…don’t you agree???